This publication intends to take the reader across Indonesia, from Aceh to Eastern Indonesia, to share over five years of experience from the Environmental Services Program (ESP). Each story is written by an ESP partner, stakeholder, or staff member and relays their personal experience working directly with ESP program activities. These voices from the field introduce you to their rural and urban communities, as well as their offices, treatment facilities, government agencies, and municipal water companies.
The following fi eld stories have been carefully selected and pieced together to reflect ESP’s ‘Ridge to Reef’ approach. This approach ensures the availability of clean water by protecting upland sources, while working with water providers and users in the lowlands to increase access to water and sanitation services. This ‘Ridge to Reef’ approach emphasizes the intersection between the environment and health and, as a result, directly links upper watershed and urban poor communities.
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The structure of this publication illustrates this ESP approach. The first National chapter introduces program management approaches and cross-cutting components that make up the backbone of ESP programming. This is followed by three chapters which take the reader from upland Ridge, to intermediary Village, to lowland Reef.
Each chapter begins with an introduction to guide the reader through the selected stories. By using local testimonies and pictures taken by stakeholders in the field, these stories capture the essence of ESP programming from every regional field location. Read as a whole, all four chapters are testament to how dynamic and innovative stakeholders have worked together to secure safe and affordable water and sanitation while protecting and conserving the environment.
Buku ini dipersembahkan bagi masyarakat luas, terutama pemangku kepentingan di tingkat lokal, LSM, bank, dan Pemerintah. Sudah waktunya mereka mendapat pemahaman lebih baik mengenai peran PDAM dalam memberikan layanan air minum untuk masyarakat. Tujuh PDAM dipilih dengan pertimbangan bahwa mereka memiliki kekhususan prestasi yang patut diangkat menjadi inspirasi bagi PDAM lain. Di antara ketujuh PDAM itu, ada empat yang selama ini menggalang kerjasama dengan ESP, yakni PDAM Kota Sibolga, PDAM Kabupaten Bandung, PDAM Kota Bogor, dan PDAM Kota Malang.
Dalam kerjasama tersebut ESP memberikan dukungan pendampingan teknis dan pembiayaan bersama. ESP berharap buku ini dapat menjadi inspirasi bagi PDAM-PDAM untuk mengambil langkah maju agar menjadi perusahaan yang sehat dan profesional. Sehingga mereka mampu memberikan layanan air minum berkualitas, efisien, dan terjangkau.